Terms Of Service
These terms and conditions govern the purchase and use of jewelry from our website. By making a purchase, you agree to these terms and conditions.
Workshop Policy
- Booked workshops must be paid for before the scheduled workshop date.
- Cancellations, refunds, and rescheduling are allowed at least 7 days before your workshop.
- For manual bookings, a 50% down payment is required to secure your slot, with the remaining balance payable the day before the workshop.
- Short notice bookings and cancellations made less than 7 days before the workshop are eligible for a 50% refund, and are subject to processing fees based on the payment method used.
- Bookings must be used or rebooked within 3 months; beyond that, the fee will no longer be valid.
- Workshops always begin promptly. If you arrive 10 minutes late, we'll be happy to reschedule you.- In the unfortunate event of typhoons and floods, you may reschedule your workshop or choose to get a refund.
- Our instructors and other participants have the right to feel safe. If you act in ways that jeopardize their safety, you will be refused entry to the class, or your workshop may be terminated at any time.
Orders and Payments
- All orders are subject to acceptance and availability.
- We reserve the right to cancel an order if the item is no longer available or if there is an error in pricing or product information.
- Payment is required at the time of purchase.
Shipping and Delivery
- Shipping and delivery times may vary depending on the item and your location.
- The company assumes no liability for items damaged while in transit.
Repair Warranty Policy
- Repair warranty is valid for 30 days from the date of release.
- The item must be returned to the studio within the 30-day warranty period for assessment.
- Labor charges will be waived if the issue is confirmed to be due to M&G workmanship.
- Any materials or supplies needed for the repair will be charged to the customer.
Returns and Exchanges
-Any issues with your order must be reported within 7 days from the date the item is received.
-Items must be in their original condition and packaging.
- Refunds will be issued to the original payment method, minus any shipping and handling fees.
- Exchanges will be processed once the original item is received and inspected.
Privacy Policy
- We respect your privacy and will not share your personal information with any third parties.
- Your information will only be used to process your order and communicate with you about your purchase.
Contact Us
- If you have any questions or concerns about these terms and conditions, please contact us at craft.magjewelrystudio@gmail.com